Recently at our staff
meeting our facilitator asked the staff to do an exercise on the top 10 Signs
McDaniel, Sternstein & Aleman Orthodontics is Top Notch!!! The overwhelming results for the #1 reason
basically can be summed up by the golden rule we all learned in
kindergarten. We Treat others they way we
want to be treated. That along with the remaining 9 reasons help us to create
an overall patient experience that we hope makes our patients agree that their
orthodontist is top notch!
If you are wondering what we consider it takes to make
McDaniel, Sternstein & Aleman Orthodontics Top
Notch here are the top 10
Reasons:
10. Expectations Plus – Not only meeting
but exceeding patients expectations with treatment results. Flexibility & understanding of payment
plans, flex accounts and payment options.
9. Cleanliness – High Tech
sterilization process. An organized, clean & updated modern office.
8. Hygiene Control – Continuous
monitoring of patient oral hygiene. We keep the teeth in as good, if not better
condition after orthodontic treatment than when they first began.
7. Lab – In house lab which offers
quick service, very close communication between Dr. and lab for customized
appliances and models.
6. Positive, Professional Atmosphere – highly
trained staff that works together as a team to create an upbeat fun, caring
place you enjoy coming to, and from time to time can win some cool prizes.
5. Technology, Experience– 50+ years of
combined experience along with the latest in technological advancements such as
laser capabilities, digital x-rays and self ligating brackets.
4. Communication – open lines of
communications not only between Dr, staff and patients but also we are a
liaison between patients and other offices with coordination of appointments and treatment follow up.
3. Healthy Functioning Bite - Not only
straight teeth, but a correct bite with centric stops and cuspid protection.
2. Stability – A perfect smile for
life, retention follow up, stable results.
1. GOLDEN RULE – Treat others the way
you want to be treated, strive to work with patients along the entire treatment
to ensure the best patient experience.
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